We have this gorgeous copper sink with a beautiful patina on it. One fine day, out of the absolute blue, a nasty *slug trail* appeared on our sink. Something ate the patina off right down to the shiny copper. We were distraught. This is a gorgeous sink! Anyway, I call the people we bought the sink from. The sweet lady there tells me not to worry. Eventually, (In our lifetime?) it will re-patina. I don't want to wait. So, I go looking for liver of sulphur, which is one of the ingredients that the company uses to patina copper.
I find Objects And Elements. I call. A wonderful person named Kelli speaks with me for a long time and listens to my tale of woe. Woe is Moe. :( She gives me advice and is generally an all around terrific person. She even takes my order on the phone. Now, I can tell from the sound of everything that she is on her cell. How's THAT for great customer service! Not only does she listen to a total stranger but offers to help as well. I'm thoroughly impressed. I send long distance smooches to Kelli. If she doesn't own this company, they should give her a giant raise. I cannot begin to tell you how great it was to have someone in the know, listen then give educated advice. And she never once made me feel like I was a *bother*. Kelli gets the GOLD STAR award for customer service. She also gets me as a returning customer and hopefully, some of you, as well!
So, today, I get my order. I am so happy. Tomorrow I will tackle the liver of sulphur. In the box are several things.. my full order, a delightful hand written note from Kelli, who remembers my problem! I am SO impressed. I know that I am not her only customer. And she even sent me a couple of free samples. What a girl! What a company!
Now,this company has lots of cool things. Besides Kelli. So, if you are interested in wire work and all the accompanying *stuff*, glitter, resin... go check it out. Kelli is terrific and the company is super! They get my vote! Go visit them... www.objectsandelements.com. :D